Frequently Asked Questions

Everything you need to know about your luxury eyewear purchase.

Are all CAZAL frames authentic?

Yes, every pair of CAZAL eyewear sold through our official store is 100% authentic and comes with a certificate of authenticity and the original designer packaging.

What is your shipping policy for international orders?

We offer worldwide shipping via premium couriers. Delivery times typically range from 3 to 7 business days depending on your location and customs processing.

Can I return my sunglasses if they don't fit?

We offer a 14-day return policy for unworn items in their original condition. Please ensure all security tags and protective films are intact to qualify for a full refund.

Do CAZAL frames come with a warranty?

All CAZAL eyewear includes a 2-year manufacturer's warranty covering production defects. This does not cover accidental damage or wear and tear to the lenses.

Can I have prescription lenses fitted to CAZAL frames?

Many of our iconic frames are RX-able, meaning they can be fitted with prescription lenses by a professional optician. Please check the specific product description for compatibility.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options at checkout for your convenience.